The task of the Travel Agency Commissioner is to conduct reviews, either at the request of a Travel Agent, Airline or IATA, with a view to resolving disputes between the Parties stemming from the operation of the IATA Agency Programme and/or IATA's Billing and Settlement Plan (BSP).
IATA divides the world into three areas:
Area 1
North, Central, South America and Caribbean
Area 2
Europe, Middle East and Africa
Area 3
Far East, Australia, New Zealand and Pacific Islands